Terms of Service
Last Updated: June 28, 2025

 

Please read these Terms of Service (“Terms”) carefully before using the https://www.getmylabubu.com/ website (the “Service”) operated by GetLabubu (“us”, “we”, or “our”).

Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users, and others who access or use the Service. By accessing or using the Service, you agree to be bound by these Terms. If you disagree with any part of the terms, then you may not access the Service.

1. Eligibility By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority and you have given us your consent to allow any of your minor dependents to use this site.

2. Products & Services Our store offers a curated collection of designer toys, blind boxes, collectible figures, and related accessories. All product descriptions, images, prices, and availability are subject to change at any time without notice, at our sole discretion. We reserve the right to limit the quantities of any products or services that we offer.

3. Pricing, Payment & Taxes

  • Pricing: All prices are displayed in USD($) by default but may be converted to your local currency for convenience. The final charge will be processed in the currency displayed at the final checkout page.

  • Payment: We accept payments through our listed secure payment providers. You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store.

  • Taxes & Duties: Prices displayed on our website DO NOT include any international duties, customs, or taxes. As the importer of record, you are solely responsible for all such fees levied by your country.

4. Shipping and Delivery Our comprehensive shipping procedures, including processing times, delivery estimates, and costs, are detailed in our official Shipping Policy. By agreeing to these Terms, you also agree to our Shipping Policy.

5. Returns, Refunds & Cancellations

  • Returns & Refunds: Our rules and procedures for returns, including our crucial “unopened and factory-sealed” condition requirement for all collectibles, are governed by our Returns & Refund Policy. Please review it carefully.

  • Cancellations: Orders may be requested for cancellation within 24 hours of placement, provided they have not yet been shipped. Once an order is dispatched, it cannot be cancelled.

6. Intellectual Property All content present on this website, including but not limited to text, graphics, logos, images, and software, is the property of GetLabubu or its content suppliers and is protected by international copyright and intellectual property laws. Unauthorized use, reproduction, or distribution of any content is strictly prohibited.

7. Limitation of Liability Our Service and all products delivered to you are provided 'as is' and 'as available' without any warranties. In no case shall GetLabubu, our directors, or employees be liable for any direct, indirect, incidental, or consequential damages arising from your use of the Service or any products procured.

  • Collectible Condition: As we sell factory-sealed collectibles, we are not liable for any minor manufacturing imperfections, such as paint flaws or small defects, contained within the sealed packaging.

8. Privacy Policy Your submission of personal information through the store is governed by our Privacy Policy.

9. User Conduct You agree not to use our website for any unlawful purpose or to solicit others to perform or participate in any unlawful acts. We reserve the right to terminate your use of the Service for violating any of the prohibited uses.

10. Third-Party Links Our Service may contain links to third-party web sites or services that are not owned or controlled by GetLabubu. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party sites or services.

11. Changes to Terms of Service We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes.

12. Governing Law These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Hong Kong Special Administrative Region (SAR).

13. Contact Information Questions about the Terms of Service should be sent to us at info@getmylabubu.com.